After hours receptionist script
===============================

Greeting: "Thanks for calling [business name]. Our office is closed right now, and I'm the AI Employee answering for the team. How can I help?"
Find out what they need: "Can you tell me a bit about what's going on?"
New customer: "I can book you in. Does [first open slot] work, or is another time better?"
Existing booking: "Let me find your booking. What name is it under?"
Urgent: "I understand this can't wait. Let me take the details so the team can act on it first thing."
Emergency: "If anyone is in danger, please hang up and call 911."
Close: "You're all set. You'll get a confirmation, and the team will see my notes when they're in."

From DelegateWorker: https://www.delegateworker.com/solutions/reception-24-7