Front desk automation checklist
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1. Your hours are written down, including holidays.
2. You know which calls count as urgent.
3. You know what should happen with an urgent call.
4. Your calendar shows the slots that can be booked.
5. Your services and prices are listed in one place.
6. You have answers to the ten questions callers ask most.
7. You know which calls should never be booked without you.
8. Your business line can forward to another number.
9. Someone checks the call notes every morning.
10. Callers are told they are talking to an AI.

From DelegateWorker: https://www.delegateworker.com/solutions/reception-24-7