The AI receptionist for labs.
Every call answered. Every result on time.
Live in 20 minutes, not 20 weeks.
What is an AI receptionist for medical labs?
An AI receptionist for medical labs is a phone agent that answers your lab line whenever your front desk cannot, and handles the questions that fill it up. It works as a lab phone answering service around the clock: drop-off hours and location, turnaround times for the tests you tell it about, physician office calls routed and logged, and patient calls answered and summarised. It never gives out results; it explains how results are delivered and leaves the rest to your team. After every call you get a text summary the moment it ends. Answered costs $299 a month, flat, with no seats and no implementation fee. Setup is a 20-minute automated onboarding call that teaches it your hours, tests and turnaround, and then your line is live. Diagnostic lab call handling sits on top of the process you already have, so nothing about your workflow changes.
The phone rings. Nobody picks up. The patient books somewhere else.
Your front desk is checking someone in, on another line, or at lunch. Every missed call is a patient you paid to attract and never met.
Live in 20 minutes. Not 20 weeks.
Sign up
One plan, one card. Two minutes.
20-minute onboarding
A guided call teaches it your hours, services and how you book. Automated, no consultant.
Live
Your line is answered. Every call, every time.
No implementation. Just smiles.
What an AI receptionist handles at a lab front desk
Drop-off hours and location
Without putting anyone on hold.
Turnaround times
For the tests you tell it about.
Physician office calls
Routed and logged.
Patient calls
Answered and summarised.
Results never given out
It explains how results are delivered.
A summary of every call
Texted to you the moment it ends.
One plan. One price.
Scale
billed monthly
Everything in Operator, plus
- 850 minutes a month
- 3 parallel sessions
- Worker remembers past calls
- Knowledge base
- Audio kept 90 days, transcripts with no limit
- Priority support
Questions labs ask
Can it give turnaround times and drop-off hours?
Yes, from what you set up. During onboarding you tell the AI receptionist for medical labs your drop-off hours, your location and the turnaround for each test you want it to talk about, and it answers exactly that. Anything outside that list becomes a message passed to your desk.
Does it give out results?
Never. It tells the caller how results are delivered and leaves the result itself to your team. A lab phone answering service should take the routine calls off your desk, not create a privacy risk, so the receptionist is set up to explain your delivery process and nothing more, then summarise the call.
Can it take physician office calls and patient calls?
Both, and it tells them apart. A physician office calling about an order or a turnaround is routed and logged the way you set up; a patient calling about hours or drop-off is answered and summarised. Diagnostic lab call handling like this means your desk sees every call with the right context.
Is there a contract?
No. Answered is month to month and you can cancel any time. There is no setup fee, no implementation fee and no minimum term. You pay $299 a month for the AI receptionist for medical labs and stop whenever you like, with nothing to unwind and nobody to call.
How much does an AI receptionist for medical labs cost?
$299 a month, flat. There is no implementation fee, no per-seat pricing and no surprise charges, and the plan is month to month, so you can cancel any time. That covers the lab phone answering service on your line, the 20-minute automated onboarding, and a text summary of every call it takes.
How long does it take to set up?
About 20 minutes. Onboarding is an automated, guided call that teaches the receptionist your hours, location, tests and turnaround times. There is no consultant and no IT project. When that call ends, your line is live and diagnostic lab call handling is running for your lab.
Your front desk, without the hold music.
Call +1 (650) 934 1381 for a live conversation with the AI Receptionist.