Appointment reminder calls
Fewer no-shows. Every appointment gets a reminder call.
Your AI Employee calls every booking before the day. People confirm, move the time, or tell you they can't make it. You find out before the slot goes empty.
What a reminder call gets you
- Confirmed
- Kept in your calendar
- Can't make it
- Moved to a new time
- Cancelled
- In your call notes before the day
Appointment reminder calls that people answer
A text is easy to miss. A call gets an answer: yes, no, or a new time. Your AI Employee makes those calls for every booking, so you never have to.
Yes
They confirm, and the booking stays as it is.
Later
They pick a new time, and it books it in your calendar.
No
They cancel, and you know before the day, not when the chair is empty.
No show appointments cost more than the empty slot
The time is gone
An empty slot can't be sold again once the hour has passed.
Your team is paid anyway
Staff time for that slot is spent, with nothing to show for it.
Someone else missed out
Another customer could have had that time if you had known sooner.
What is a no show rate?
Your no show rate is the share of booked appointments where the person did not come and did not cancel.
No show rate = no-shows ÷ booked appointments × 100
Example: 12 no-shows out of 200 bookings is a 6% no show rate.
No show rate calculator
Your no show rate
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Appointment reminder call script (free)
The words your AI Employee uses on a reminder call. Copy it for your own team.
- Opening
- "Hi [name], this is the AI Employee calling for [business name] about your appointment on [day] at [time]. Can you still make it?"
- If yes
- "Great, you're confirmed. We'll see you then."
- If they need to move it
- "No problem. I have [open slot] or [open slot]. Which works better?"
- If they cancel
- "Thanks for letting us know. I've noted it for the team."
- Close
- "Thanks, [name]. Have a good day."
How to reduce no shows
Eight habits that keep people coming to their appointments.
Reduce patient no shows
Dental offices, clinics, vets and med spas lose the most to empty chairs. Your AI Employee calls every patient before the day, confirms the time or moves it, and speaks the patient's language when they switch.
It never shares one patient's details with another caller.
For clinics
- Dental offices
- Medical clinics
- Veterinary clinics
- Med spas
HIPAA compliance: coming soon.
How to set it up
Talk to Jordan.
Tell our onboarding AI Employee about your business and your appointments. It sets up your AI Employee from the call.
Review and publish.
Check the setup in your account and press Publish.
Connect your calendar.
Connect Google Calendar, Calendly or Cal.com so it can see bookings and move them.
Let it call.
It calls every booking before the day. Every call is saved with a transcript and a summary.
Who built this
DelegateWorker is founded by Sasan Zarrin.
Sasan sold enterprise software at Oracle, Salesforce and DocuSign, and has delivered projects to over 200 large enterprises. He built DelegateWorker to give every business an AI Employee that does real work.
Questions about reminder calls
- What are appointment reminder calls?
- They are calls made before an appointment to confirm it. Your AI Employee makes them for every booking and handles the answer on the same call.
- Do reminder calls reduce no shows?
- Yes. A call asks people to confirm, and gives them an easy way to move the time instead of just not coming.
- What is a good no show rate?
- Lower is better. Track yours every month with the calculator on this page, and watch it drop as every booking gets a call.
- Can it move an appointment?
- Yes. It offers open times from your calendar and books the new time while the person is on the line.
- Will people know it is AI?
- Yes. It says it is an AI Employee calling for your business at the start of every call.
- Is it HIPAA compliant?
- HIPAA compliance is coming soon. Until then, it confirms times and does not discuss medical details.