OPERATIONS & SUPPORT

Answer every call, 24/7

Nobody plans to miss calls; capacity does it for them. Your worker picks up every time: greeting callers, answering questions, booking appointments, routing what needs a human, and covering the hours your team cannot.

Built for:

COOCX LeadershipIT Service Desk

See it live See pricing

Voicemail is where your callers give up

Calls arrive while your team is on other calls, at lunch, or asleep. Nobody plans to miss them; capacity does it automatically. The caller who reaches voicemail does not leave a message and wait. They hang up and dial the next result, and your marketing paid for their journey to a closed door.

Inside the building, the same physics apply: the support line queues, the front desk juggles, and the IT help line answers when it can. After-hours is simply a sign on the door that says come back tomorrow, and some of them do not.

Before: the human bottleneck

Calls arrive while your team is on other calls, at lunch, or asleep. Voicemail is where intent goes to die: callers hang up and dial your competitor. Support lines queue, front desks juggle, and after-hours is a closed sign on your revenue.

With an AI worker

The worker answers on the first ring, every time. It handles the questions it is briefed on, books and reschedules appointments, takes structured messages, escalates urgent matters to the right human, and covers tier-one support with your helpdesk connected. Your phone line becomes a front door that is never closed. The same deployment can answer your internal IT and HR help lines, with tickets created in ServiceNow.

A front door that is never closed

The worker answers on the first ring, every time. It greets callers, answers the questions it is briefed on, books and reschedules appointments, takes structured messages, and transfers live to the right human by your routing rules. Every conversation is logged; nobody hits voicemail.

The same deployment covers your internal lines: employees calling IT or HR get tier-one help immediately, with tickets created in ServiceNow or Jira and clean escalation for the rest. One worker, one brief, and both the external front door and the internal help line stop having opening hours.

How it works

1
Connect your number or get a new one; brief the worker on your business.
2
It answers every call: informing, booking, routing, and logging.
3
Your team gets clean handoffs and memos; your callers never hit voicemail.

Where it runs. What it connects.

Channels

The places this worker shows up and talks.

Phone

SMS

Integrations

The systems it reads and updates while the conversation happens.

See all 23 integrations

Priced against the work, not the software.

An AI notetaker costs 20 dollars a month because it leaves the work on your desk. A worker is priced against the work it takes off it, and you can prove that before you spend anything.

Step 1 · Try it free

One live session a week with a real worker. No card, no trial clock.

Start free

Step 2 · Prove it solo

Delegate Solo, $99/month. One worker on your own workflow until the value is not a promise.

See Solo

Step 3 · Scale what worked

Delegate Team From $1,490/month, plus usage: Inbound calling usage, Dedicated phone numbers, SMS messages.

If it catches one would-be-missed customer a week, it beats the economics of any front desk.

Compare plans

Call the demo line at midnight if you like. That is the point.

See it live See pricing

FAQ

What happens when a caller needs a human?

The worker transfers live to the right person based on your routing rules, or books a callback and sends your team a structured memo of the conversation so far.

Can it handle support questions?

Tier-one, yes: briefed answers, ticket creation in your helpdesk, and clean escalation for anything beyond its scope.

Does it work with my existing phone system?

It connects through your telephony stack or contact center platform, or we provision numbers directly. Genesys and Amazon Connect are supported.

Can it run our internal IT service desk?

Yes. The same worker answers employee calls, resolves briefed tier-one issues, and creates tickets in ServiceNow or Jira, so the external front door and the internal help line are one deployment.

Where teams go next

All solutions