AI for personal injury lawyers
The inquiry comes at 11 p.m. Someone answers.
Accidents do not happen at 10 a.m. Personal injury inquiries come at night, from a hospital car park, from the side of the road. An AI Employee answers on the first ring, runs the intake, records the other driver and the insurer, and books the consultation for the morning.
The first fifteen minutes
What happens after the call comes in.
- 0:00
The call is answered
On the first ring, under your firm's name, in 32 languages, including Spanish.
- 0:30
Are you safe
The first question, before any other.
- 2:00
What happened
Where, when, who was driving, whether police came, whether anyone was treated.
- 6:00
Who else is involved
The other driver, their insurer, the caller's insurer, any witnesses. The names your conflict check needs.
- 10:00
The consultation is booked
The next morning slot, confirmed by text, with a note not to speak to the other insurer first.
- 15:00
Your summary is in the inbox
And in the CRM, with the transcript, before you wake up.
Free intake questions
The personal injury intake questions.
- 1.Are you safe, and are you being treated?
- 2.When and where did it happen?
- 3.What happened, in your words?
- 4.Who was driving, and who else was in the vehicles?
- 5.Did police attend, and is there a report number?
- 6.Have you been seen by a doctor, and where?
- 7.Who is the other party, and do you know their insurer?
- 8.Who is your insurer?
- 9.Has anyone from an insurance company contacted you?
- 10.Have you spoken to another attorney?
Why the first call decides it
They call the next firm on the list.
Voicemail at 11 p.m.
means the caller tries the next number. A PI inquiry rarely waits until morning.
The insurer calls first
if your firm has not. The AI Employee tells the caller not to give a statement until the consultation.
Two calls at once
on a bad night is two clients. From Operator up, the AI Employee takes both.
In the firm
Night intake, day consultations.
The AI Employee takes every inquiry, at any hour, on the firm’s main number and the website.
The morning starts with the summaries: matter, other party, insurer, booked time. The conflict check runs before the client walks in.
The consultation itself can run on Zoom with the AI Employee in the room as a participant, from your script, writing the file after.
Legal intake
Pricing
Start with the plan built for a real front desk.
Operator
$99a month
- 190 minutes a month
- 2 parallel calls
- Phone, Zoom and web
- HubSpot and Go High Level connected
Scale
$299a month
- Everything in Operator
- 575 minutes a month
- 3 parallel calls
- Priority support
Want to hear your own AI Employee first? There is an $8 test plan.
Questions
Questions PI firms ask
Can AI handle personal injury intake?
Yes. The AI Employee answers the inquiry at any hour, asks the intake questions in order, records the other party and both insurers, books the consultation and writes the transcript into your CRM. It does not give legal advice.
What should a personal injury intake include?
Safety and treatment first, then when and where, what happened, who was driving, police and report number, the other party and their insurer, the caller's insurer, any insurer contact, and prior counsel. The ten questions above.
Does it answer at night and on weekends?
Yes, on every plan, for the same flat price. Most PI inquiries come outside office hours.
Does it speak Spanish?
Yes, and 31 other languages. It answers in the language the caller speaks, from the first words.
Does it work with my CRM?
HubSpot and Go High Level are connected today. The intake record is created while the AI Employee talks, with the transcript attached.
What does it cost?
Plans for a real intake line start at $99 a month. Minutes are included; add more in bundles when you need them.